Privacy Policy

Data Controller

j8jl is the data controller responsible for the personal data collected through the Platform. As data controller, j8jl determines the purposes and means of processing your personal data in accordance with the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations.

j8jl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. If you have any questions, concerns, or requests relating to your personal data, you may contact our DPO through the support email address displayed in the footer of this page.

Personal Data We Collect

j8jl collects the following categories of personal data from users of the Platform:

j8jl does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or regulation (for example, responsible gaming assessments).

How We Collect Your Data

j8jl collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automatically — through cookies, web beacons, log files, and similar tracking technologies when you access and use the Platform;
• From third parties — including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, and fraud prevention partners, where necessary to operate the Platform and comply with legal obligations;
• From publicly available sources — where permitted by law, for the purpose of verifying information you have provided or for fraud prevention purposes.

Purpose of Processing

j8jl processes your personal data for the following purposes:

• Account management — to create, maintain, and administer your j8jl account;
• Identity verification (KYC) — to verify your identity and age (21+) in compliance with applicable regulations;
• Payment processing — to process deposits and withdrawals via your chosen payment method in Philippine Peso (PHP);
• Platform operation — to provide access to games, betting markets, and other Platform features;
• Customer support — to respond to your enquiries, complaints, and support requests;
• Security and fraud prevention — to detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Responsible gaming — to monitor gaming activity and apply responsible gaming tools such as deposit limits and self-exclusion where appropriate;
• Legal compliance — to comply with applicable laws, regulations, and requests from competent authorities;
• Platform improvement — to analyze usage patterns and improve the functionality, performance, and user experience of the Platform;
• Marketing communications — to send you promotional offers and updates, where you have provided consent to receive such communications. You may opt out at any time.

Legal Basis for Processing

j8jl processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to perform the contract between you and j8jl (i.e., to operate your account and provide Platform services);
• Legal obligation — processing is required to comply with applicable laws and regulations, including anti-money laundering obligations and age verification requirements;
• Legitimate interests — processing is necessary for j8jl's legitimate interests in operating a secure, fair, and compliant gaming platform, provided those interests are not overridden by your rights and interests;
• Consent — for certain processing activities, such as marketing communications, j8jl relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing and Disclosure

j8jl does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions;
• Identity verification providers — third-party KYC and age verification service providers engaged to verify your identity documents;
• Fraud prevention and security partners — service providers that assist j8jl in detecting and preventing fraudulent activity and ensuring Platform security;
• IT and infrastructure providers — cloud hosting, data storage, and technology service providers that support the operation of the Platform;
• Legal and regulatory authorities — government agencies, law enforcement bodies, courts, and regulators where j8jl is required or permitted by law to disclose your data;
• Professional advisers — lawyers, auditors, and other professional advisers engaged by j8jl, subject to confidentiality obligations.

All third-party service providers engaged by j8jl are required to process your personal data only in accordance with j8jl's instructions and applicable data protection laws. j8jl does not transfer personal data outside the Philippines except where necessary and subject to appropriate safeguards.

Data Retention

j8jl retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. The following general retention periods apply:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering regulations;
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction;
• Communications and support records — retained for up to three (3) years from the date of the communication;
• Technical and usage data — retained for up to two (2) years, after which it is anonymized or deleted;
• Marketing consent records — retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

Where j8jl is required by law to retain data for a longer period, the statutory retention period will apply. Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized.

Data Security

j8jl implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning;
• Multi-factor authentication for staff accessing systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, j8jl will notify the National Privacy Commission and affected users in accordance with the requirements of the Philippine Data Privacy Act.

Cookies and Tracking Technologies

j8jl uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. j8jl uses the following types of cookies:

• Strictly necessary cookies — essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies — remember your preferences and settings to improve your experience on the Platform.
• Analytics cookies — collect anonymized information about how users interact with the Platform, helping j8jl identify areas for improvement.
• Security cookies — used to detect and prevent fraudulent activity and protect the integrity of the Platform.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. j8jl does not use cookies to serve third-party advertising.

Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by j8jl:

To exercise any of these rights, please contact j8jl's support team using the email address displayed in the footer of this page. j8jl will respond to your request within 15 business days. We may need to verify your identity before processing your request.

Minors and Age Restriction

The j8jl Platform is strictly intended for users who are 21 years of age or older. j8jl does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process.

If j8jl becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all funds will be frozen pending investigation, and the personal data will be deleted in accordance with applicable law. If you believe a minor has registered on the Platform, please contact our support team immediately.

Changes to This Privacy Policy

j8jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page.

Where changes are material, j8jl will notify registered users by email or through a prominent notice on the Platform prior to the changes taking effect. Continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically to stay informed about how j8jl protects your personal data. If you have any questions about this Policy or our data practices, please contact our Data Protection Officer through the support email in the footer.